This is usually caused by a payment authorization failure. If your credit card is being declined, please follow our payment update process to ensure that everything is up to date. If you have already re-entered your payment details and the order still does not process, we recommend contacting your credit card provider directly for additional information.
*Please be sure to keep your subscription coffee in your subscription order as your payment is linked to a specific subscription coffee. Removing your subscription coffee from a shipment will cause a failure.