Account and Order Management
Online Orders
- What does roasted-to-order mean?
- How do I place an order on peets.com?
- How will I know that you received my order?
- When will my order ship?
- How do I track my order?
- I placed an order but haven't received it yet - why?
Account Management
- How do I log in to my Peet's account?
- How do I log out?
- I no longer have access to the email I used for my account. How can I change it?
- Can I delete my credit card from my account?
- How do I add or update my payment method?
- How do I unsubscribe from your emails?
Shipping and Returns
- What is your return policy?
- How much do you charge for shipping?
- Can I select a different ship date for my order?
- Can I have parts of my order ship to different addresses?
- What shipping carriers do you use? Can I choose my carrier?
- What is Shoprunner? How do I sign up?