Update, Cancel, or Reactivate Your Subscription

Managing your Peet's subscription is easy. From the Subscriptions section of your Peet's account, you can update your products, quantity, delivery schedule, addresses, payment information, and more.

Important: Subscription changes, skips, and cancellations must be made at least 24 hours before your scheduled processing date. Once an order has processed, changes cannot be made until the following shipment.

Manage Your Subscription

After logging in to your Peet's account and navigating to the Subscriptions section, you can:

• Change your subscription item
• Update item quantity
• Adjust your delivery frequency
• Change your processing date
• Update your grind preference (coffee subscriptions)
• Update your shipping address
• Update your billing address
• Update your payment method
• Skip a shipment
• Send an order sooner using Send Now
• Cancel a subscription
• Add eligible one-time items to your next shipment

Note: Changes to quantity, grind, frequency, and product selections will apply to all future shipments for that subscription.

Canceling a Subscription

If you no longer wish to receive a subscription, you can cancel it at any time from your account.

To cancel a subscription:

1. Log in to your Peet's account.
2. Navigate to the Subscriptions section.
3. Locate the subscription you'd like to cancel.
4. Select Cancel Subscription.

Please note: Canceling a subscription will not cancel any orders that have already entered processing.

Once a subscription has been canceled, any associated subscription benefits, such as subscription discounts and free shipping, will no longer apply.

If you only need a temporary break, consider using Skip Order or Change Date to keep your subscription active while maintaining your subscription benefits.

Reactivating a Subscription

Previously canceled subscriptions can be reactivated directly from your account.

To reactivate a subscription:

1. Log in to your Peet's account.
2. Navigate to the Subscriptions section.
3. Scroll to the Inactive Subscriptions area.
4. Locate the subscription you'd like to restore.
5. Select Reactivate Subscription.
6. Confirm by selecting Reactivate in the pop-up window.

Once reactivated, your subscription will resume based on its current settings and can be modified at any time through the Subscriptions section of your account.