A Peet's subscription makes it easy to have your favorite products delivered automatically on the schedule that works best for you.
Shipping
All subscription shipments delivered within the United States include free standard ground shipping. You can also add items to an upcoming subscription shipment as a one-time purchase at no additional shipping cost.
When you create a subscription, you have the option to select expedited shipping for the initial order that starts your subscription. However, all future subscription shipments are automatically sent via standard ground shipping. Expedited shipping is not available for recurring subscription orders.
Note: International subscriptions are not eligible for free shipping and are subject to standard international shipping rates.
Processing & Delivery Schedule
Subscription orders are processed according to the frequency selected for your subscription.
Standard (Frequent Brewer) subscriptions can be scheduled from every week to every 8 weeks.
Curated subscriptions ship once per month.
Most subscription orders are fulfilled within 2 business days of processing, though fulfillment times may be extended during periods of high order volume.
Shipment Notifications
To help you manage your subscription, we'll send:
- An email 4 days before your order goes into processing.
- A confirmation email once the order goes into processing,
- A shipping confirmation email once your order has been processed and shipped.
If you do not see these notifications, be sure to check your spam, junk, or promotions folders.
Managing Your Subscription
You can view and manage your subscription at any time by logging in to your account and selecting My Subscriptions from your dashboard.
From the Subscriptions section, you can:
- View your next scheduled shipment
- Adjust your delivery frequency
- Skip an upcoming shipment
- Update subscription details
- Cancel your subscription
Important Timing for Changes
Subscription changes, skips, or cancellations must be made at least 24 hours before your scheduled processing date.
Once an order has processed, changes cannot be made until the following shipment.
If you need a change made to an order that has already gone into processing, please contact Customer Experience as soon as possible. While modifications or cancellations cannot be guaranteed once processing has begun, we will do our best to accommodate your request whenever possible.