If you canceled your subscription and still received an order, this could be that your order had already processed when you attempted to cancel the subscription or the cancellation was not processed successfully. Please note that cancellations and modifications must be made at least 36 hours prior to an order shipping.
Articles in this section
- What is a Peet's Subscription and what are the benefits?
- How long will my subscription last?
- How do I adjust my subscription order frequency? Can I choose a different frequency than the ones available?
- How do I cancel, pause, or put my subscription on hold?
- What changes can I make to my standard subscription?
- How do I make changes to my standard subscription?
- I canceled my subscription, why did I still receive a shipment?
- Can I change the grind on my subscription?
- Does my subscription order receive a discount? Does the discount apply to my shipping cost?
- If I have a subscription will I get free shipping on my order?