To make any modifications to your subscription, log in to your account and go to 'My Subscriptions' section of your dashboard. Then, click on the 'Manage' button next to your active Subscription(s).
If you want to make changes that will affect ONLY your next shipment, scroll to the bottom of your Subscription and click the 'Manage Shipment' button. If you want to make changes to your recurring order that will impact all future shipments, skip the step where you click 'Manage This Shipment'.
You can make the following changes to your subscription:
- Shipping address
- Shipping method (i.e. ground delivery vs. 2-Day Air)
- Add or delete items to one shipment (to add an item, navigate to the product page from the main website, click "subscribe" and select "add once to my upcoming shipment")
- Quantity of items
- Coffee grind
- Shipment date
- Cancel this shipment
Unfortunately, there is not a way to edit the name of your subscription at this time. If you would like to change the name, you will need to cancel the subscription and start a new one.
NOTE: Any modifications or cancellations must be made at least 36 hours prior to an order's scheduled ship date. Once an order has processed you will not be able to make changes.