To ensure your complete satisfaction, you may return any order within 30 days for a full refund (minus shipping and handling). If you wish to do so or have any questions, please contact us through email at customerservice@peets.com or by visiting our website to speak with one of our live chat representatives (Monday - Friday 6 AM - 6 PM PT, Saturday - Sunday 8 AM - 2 PM PT).
Some orders require that we receive the product before issuing a refund. In this case, we will send you an UPS electronic label to your email. Depending on the nature of the return, or if you return an item without contacting Customer Service, you may be subject to paying the return shipping costs.